Refund Policy

You may request cancellation by contacting us through an official Wintradeup channel. Services already delivered or used during the paid period are not refundable.

If a refund is approved for an unused portion of a subscription, it will be calculated on a prorated basis after deducting the value of services already provided, applicable taxes, and administrative or transaction fees.

Send your request promptly with the account email, payment date, transaction reference, and reason for cancellation. Eligibility is assessed against this policy and the service usage recorded on the account.

Approved refunds are returned to the original payment method where possible. Processing time may vary by bank or payment provider.

• Review the service inclusions and support available.
• Read our Terms & Conditions, Privacy Policy, and Risk Disclosure.
• Confirm the current price and applicable taxes.
• Only use payment details provided through official Wintradeup channels.

Questions about a payment or refund can be sent to contactus@wintradeup.trade.